TERMS AND CONDITIONS

INTRODUCTION

WARRANTY AND AFTER-SALES SERVICE PROCEDURES

Our offline shop service specialists provide post-sale service procedure for warranty cases. The majority of the products have a warranty offered directly by the respective manufacturers.
Legal guarantees
Independently of the manufacturer’s warranty provided with products, all products offered to you come with a legal guarantee concerning product conformity and latent defects, as outlined in the consumer protection legislation applicable in the country of delivery of your product.

Goods Faulty on Arrival
If your item is faulty on receipt (Dead On Arrival - DAO) then please email us prior to returning it using one of our contact email addresses. If the fault is a result of production we will be happy to have the item returned.
DOA goods are covered for up to 28 days from the date of receipt of the product. Beyond this term you should apply to the manufacturer of the product if the manufacturer’s warranty is available, or refer to legal guarantee provided according to consumer protection legislation.

LIABILITY

If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing of the problem within the time limits specified above. If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 30 days of the date on which you ordered the goods. Save as precluded by law, ASBC ITALIA S.r.l. will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

EVENTS BEYOND OUR CONTROL

ASBC ITALIA S.r.l. shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

PRIVACY

You acknowledge and agree to be bound by the terms of our privacy policy. Additionally, by using this site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to ASBC ITALIA S.r.l. may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

GOVERNING LAW

These terms and conditions, and all transactions and all non-contractual obligations arising from any transaction carried out on this website are governed by Italian law and are subject to the exclusive jurisdiction of the Italian courts.

ENTIRE AGREEMENT

These terms and conditions only cover this website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control.